ConSol Limited (Consol) is the leading provider of Contact Centre Services, Consultancy Services & Enterprise Solutions in Nigeria. We offer a full range of services to drive sales growth, customer services and back office customer management operations. At ConSol we provide services that enhance customer relationships and develop projects that create loyal customers and profitability. Our consultants are experts in the field of customer relationship management and our large independent contact center facility enables us to deliver customized solutions to meet your requirements.
We are recruiting to fill the position below:
Job Position: Debt Collections Agent
Job Location: Lagos
Contacting & Interacting with Debtors via telephone:
- Collecting payment on debts
- Understanding reasons for late payment.
- Ensuring the resolution of delinquent accounts
- Tracking outstanding debts
- Plan course of action to recover owed money.
- Negotiating payoff deadlines and payment plans.
- Communication (Local Language and English)
- PC/personal productivity tools – Words for windows, Excel, PowerPoint, Mailing
- Excellent Communication Skills
- Customer Service Skills
- Excellent Telephone Etiquette
- Listening Skills
How to Apply
Interested and qualified candidates should send their Applications to: firstname.lastname@example.org with the title “Application for the role of a Debt Collections Agent”
Only applicants living within the following axis will be considered: